About
About London Victim & Witness Service
We support anyone in London who’s been affected by a crime, at any point in their lives.
Crime can affect you in lots of different ways. However you’ve been affected, we can help. It doesn’t matter if the crime happened to you, or to someone else.
Our support is free and confidential, and you don’t need to have reported anything to the police.
Our helpline is open 8am to 8pm, Monday to Friday.

If you’re finding things hard after a crime, our team can help you in many different ways. This includes:
- help with your wellbeing;
- advice on next steps;
- support understanding the criminal justice system; and
- ongoing support with a trained support worker, if required.
If you require further specialist support, we can guide you to other support organisations, who can help.
To get support from us, you can:
- Call us: 0808 168 9291;
- Start a live chat; or
- Fill in our online form.
Further information about contacting us can be found here.
To view specialist services close to where you live, visit our services directory.
Depending on the crime you have been affected by, and your personal situation, you may be entitles to specialist support such as help with housing and mental health services.
When you speak to us, our team can help you any specialist support you may be able to access.
If you need support or information about a specific type of crime, you can find this in our Crime Types section, here.
If you’re a victim or witness of a crime, you have a set of legal rights. You can read these, here.
Yes. If you’re going to court as a victim or witness of a crime, we can help. View more on our Going to Court page.
Contact us
There are three ways you can contact us directly.
0808 168 9291
00:00 – 00:00, Mon – Sun.
