Information about support available from Safe Horizons

At Safe Horizons, we understand that you might not be ready to talk to somebody just yet.

Our support app, My Support Space (MSS), is a secure, free, online hub of information, guided resources, and techniques to enhance feelings of inclusion, and promote overall safety and wellbeing. You will find sections on different experiences and impacts of domestic abuse.

You can access an interactive questionnaire, to help you spot the signs of abuse in your own relationship, and much more. It’s easy to register and you can complete the interactive guides at your own pace.

Our Independent Domestic Violence Advocates (IDVAs) are trained to support anyone experiencing domestic abuse, they work with you to provide support, information, and advice that is individually tailored to you and your circumstances.

Together with you, and being led by you, we will work to understand how domestic abuse has affected the different areas of your life and offer you advice and support so that you are safer and can move forwards.

If you need us to, we will advocate on your behalf, supporting you to express your views and your rights, ensuring that your voice is heard. We can advocate with many organisations including: the police, court officials, housing, social services etc.

We can also help you to access specialist services specific to your religion, ethnicity, gender identity, sexuality, disability, mental health or age.

Our IDVAs support both people of all gender identities (16 years old and over) who are affected by domestic abuse. Our IDVAs can offer support in many languages, if you need advice in a language that we don’t speak, our IDVAs have access to interpreters or can use a telephone translation service to help you.

Your IDVA will work with you on a safety and support plan that fits your individual circumstances and the risks you are facing. The safety planning process is designed to help reduce any risks of harm.

There’s a lot of information available about domestic abuse and we know that can be overwhelming. We will be your guide to the information you need and help you make sense of it.

Support

We can help with:

  • Assessing risk
  • Working with you to create a plan to increase your safety
  • Supporting you with working with others such as social services or the police
  • Advocating for you in spaces such as in meetings or appointments
  • Signposting you to other organisations who can support with mental health, debt, housing etc.
  • Protecting you from tech/online facilitated abuse and harm
  • Helping you understand your rights
  • Discussing options for supporting children

Safe Horizons partners

Safe Horizons London Partnership is a collaboration of 13 organisations, we are:

Find support near you

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Self support

Download our free My Support Space app

Complete interactive guides, access coping techniques and track your progress.

Download on the App StoreGet it on Google Play

Contact us

There are three ways you can contact us directly.

Call us

0808 168 9291

00:00 – 00:00, Mon – Sun.

Live chat
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to start a live chat with our team.

Support form
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and our team will contact you.